Balancing Roles – The Importance of Family in a Life of Service

In a world where I wear multiple hats—as a CEO, Director, Councillor, and so much more—there is one role that stands above all others: being a mother, grandmother, daughter, sister, Aunty, Friend and wife. These titles are not just part of my identity; they are the foundation upon which everything else is built. My family is the heart of my life, and their support and love fuel my passion for service.

“Fulfillment comes from balancing service and family into a life of purpose and kindness.”

Balancing the demands of service with family responsibilities is no small feat. The numerous meetings, strategic planning sessions, and community commitments can often seem overwhelming. Yet, amid this busy schedule, I have always endeavored to be present for my family, knowing that my actions shape their hopes and dreams.

Family is where I find my strength and inspiration. My children and grandson remind me of the future I am working to build—a future that is inclusive, supportive, and kind. My parents, siblings, nieces & nephews and husband provide a support system that grounds me, reminding me of the values that guide my decisions. Each moment spent with them reinforces the importance of being a role model, not just in public life but in the intimate, everyday interactions at home.

As a mother and grandmother, I aim to instill values of kindness, integrity, and perseverance in my family. I believe that the best way to teach these values is through action. By demonstrating a commitment to serving the community, I hope to show my children and grandchildren the importance of giving back and making a positive impact.

Yet, it is equally important to show them the value of balance. Being present for their milestones, listening to their concerns, and celebrating their achievements are just as crucial as any council meeting, work event or board decision. Through my actions, I hope to transform their hope into a belief that they too can make a difference with action, while also prioritising the ones they love.

The Challenge of Balance

Balancing a life of service with family responsibilities is challenging and requires constant vigilance. It is easy to become consumed by the demands of public life, but regular check-in points help me stay grounded. I set aside time each week to reflect on how I am managing this balance, ensuring that I am not neglecting my family’s needs.

To maintain this balance, I employ several strategies.

  • Just as I schedule meetings and appointments, I schedule dedicated family time. Whether it’s a family dinner, a weekend outing, or simply a quiet evening at home, I try to make these moments non-negotiable. Although sometimes my non-negotiable needs to be renegotiated and my wonderful family are extremely supportive of the changes as long as the time is replaced.
  • It is important to set boundaries between work and family life. This means turning off the phone during family time and being fully present in the moment. This is one of the most difficult strategies I am still practicing that’s for sure.
  • Regularly seeking feedback from my family helps me understand how I can improve in being there for them. Their insights are invaluable in ensuring that I am meeting their needs. Sometimes their feedback can be brutal and helps me to stay grounded.
  • Taking care of myself ensures that I have the energy and focus needed to be there for both my family and my community. This includes regular exercise, proper rest, and time for hobbies and relaxation. It is amazing how revitalised I feel after a few moments focused on me.

My life is Service, Kindness & Love

Ultimately, the most important lesson I’ve learned is that a life of service begins at home. By being present for my family, I not only nurture their dreams but also set an example for how to lead a balanced, fulfilling life. In every role I play, my family remains my top priority. Their love and support are my strength, allowing me to serve my community with dedication and passion. As a family unit, we navigate the challenges, celebrate the victories, and build a future filled with hope and kindness.

If you would like to learn more about balancing priorities, transforming hope thru action, or any other opportunities to engage with me please reach out via or


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Contact Laura Cowell